PPS

• Reset Password / Unlock Account
• System Notification Emails
• Chargeback Dispute Process
• ACH Rejects
• Equipment Ordering - PPS
• Equipment Ordering - Elavon (Canada Merchants)
• Transactions Declined
• Locating Month End Billing Statements
• Missing Deposits
• Variety of Knowledge Cheat Sheet
• DBA AND MIDs Knowledge
• How To Create A Case
• How To Create API Keys
• How To Send A Welcome Email
• ACH.com Activation/Set Up/Login
• Account Closure Process
• Adding Yourself as a User on MX Connect
• Adding Team Members on MX Merchant
• DBA/Legal Address Change
• PCI Compliance Steps and Information
• DBA/Legal Name Change
• Change of Owner/Officer
• Batch and Transaction Reports
• Bank Change Request
• Creating a Ticket