---
title: Change of Owner/Officer
description: "Steps applicable for the following: TSYS | PRIORITY PAYMENT SYSTEMS (PPS) SOP: CREATE A TICKET"
---

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# Change of Owner/Officer

**Steps applicable for the following:**

> **TSYS | PRIORITY PAYMENT SYSTEMS (PPS)**
> 
> **SOP: [CREATE A TICKET](https://support.paymentpilot.com/knowledge/creating-a-ticket?hsLang=en)**

1. Download a [Change Request Form](https://drive.google.com/file/d/1CwdBMFCEFmh4ktEkhBpaaJ9FS72s2coj/view?usp=sharing).
2. Fill out only the Owner section with the new Owner’s information.
3. Send the form to the New Owner and request they sign it and send it back to you along with their Driver’s License.
4. Proof of ownership has to be provided (Partnerships, Articles of incorporation, business license.
5. Once received back, submit a case on merchant's MX Connect (Underwriter Review case) choosing the appropriate bank (FD or TSYS).
6. Wait for the case to complete then reach back out to the merchant and let them know the change is now complete.

- [PPS](https://support.paymentpilot.com/migration/knowledge/pps?hsLang=en)

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