Steps applicable for the following:
TSYS | PRIORITY PAYMENT SYSTEMS (PPS)
SOP: CREATE A TICKET
- Download a Change Request Form.
- Fill out only the Owner section with the new Owner’s information.
- Send the form to the New Owner and request they sign it and send it back to you along with their Driver’s License.
- Proof of ownership has to be provided (Partnerships, Articles of incorporation, business license.
- Once received back, submit a case on merchant's MX Connect (Underwriter Review case) choosing the appropriate bank (FD or TSYS).
- Wait for the case to complete then reach back out to the merchant and let them know the change is now complete.