Check with the merchant the following:
- Are they a retail establishment and will be requiring tips?
- Will they be accepting debit cards that require a PIN
- Will they be connecting the terminal through WIFI, ETHERNET or a phone line
- Verify the shipping address
- Model and brand of the device (check against price list, always as Olivia how much we are billing the merchant, never provide the at cost price in the price list)
Check with deployment the following:
- Availability of the terminal brand and model
- If it is compatible with MX Merchant
Fill up the order form:
- Filebuild will depend on merchant needs. Download should be YES and Encryption will be YES if merchant will use Pinpad (Accept debit card with PIN authentication).
- Check relevant information, Retail if it is a shop, Retail with Tip if accepting Tips, AVS/CVV2, EMV should also be checked.
- Always add Terminal download, Encryption if they will accept Debit cards with PIN authentication. Encryption key should be PPS 720A if accepting debit cards and 375A if only accepting credit cards.
- Total without shipping fee since it is undetermined.
Once completed, send the form to Olivia for signature. When signed, email to deployment@prth.com with MID in the subject line and the Tax Exempt form attached.
- Terminal will be shipped to the merchant ready to use. Replacement terminals will not need a filebuild.